Oh, oh, packages didn’t arrive!…Are we running out of time?…

The four of six boxes we received from the pharmaceutical company. We’re awaiting the two missing boxes, hopefully to arrive or be replaced before leaving Italy in less than two weeks.

When living in the US we rarely gave a thought to our few prescriptions.  Ordering online through Medco it was a relatively painless process with the large white plastic bags arriving about a week after placing a refill order.  Once a year we visited our doctor to get newly written prescriptions to comply with insurance requirements.

Now, traveling the world, taking literally everything we own with us everywhere we go, all of our supplies, prescriptions and otherwise, take on a new meaning. It’s not to say that we’re preoccupied with these items. However, we must stay mindful and proactive to ensure that we have everything on hand as needed, avoiding a crisis and its resulting stress.

Early in July we ordered a year’s worth of prescriptions for both of us through ProgressiveRX, a reputable, prescription required, highly rated BBB online pharmacy with the best prices we’ve found so far.

Between us, we take a small handful of medications. Running out of them could be a problem. Having purchased enough to last us the first year in our travels, now  gone since Halloween, 10 months have passed.  We’d have run out while in Kenya.

Tom’s vitamin and pill cases.  Originally, we had four of these cases, allowing me to restock them once a month. Having to ditch two of these to make more room, I now have to refill them every two weeks. Mine is similar. We carry on all of our meds and few vitamins after the incident in Belize when security confiscated all of our vitamins for 24 hours. Lesson learned.

After considerable research and reading online posts, we felt it was too risky to receive a package through USPS while in Kenya with its reported high risk of never arriving or of getting caught up in customs, all of which is less of an issue in Italy. Ordering in July, with our plan to leave Italy on September 1st, made all the sense in the world. 

Unfortunately, ProgressiveRX process is to send a variety of the prescriptions in a variety of small boxes.  With us needing more Z-Pak (antibiotic) since I’d used one in Dubai when I was so ill, extra malaria pills and our few combined prescriptions, six small boxes were due to arrive. 

Two weeks ago, four of the six boxes had arrived, leaving two missing. “OK,” I said, “Let’s give it a little more time.” 

Becoming concerned last week, I contacted the company by email, receiving a prompt response. They suggested we give it a little more time.  By the end of last week, the two missing boxes had yet to arrive. The rep at the company asked that we wait until today to put in a request that the two boxes be replaced and shipped the quickest method available. With only nine business days until we leave Italy, this plan in itself is risky.

Yesterday, I went through the four boxes that each contained a variety of the medications counting every pill, all individually wrapped in childproof shrink wrap plastic packages, to determine exactly what we’re missing. Once completed, I checked the stock against the original order coming up with a list of the missing items.

As suggested, I sent them an email with this list this morning, suggesting that they quickly resend the missing meds. We shall see how this rolls out over the next several days. In my email this morning, I suggested that if the boxes, missing and new, arrive before we leave, we’ll either return the extras or pay for them, preferring to keep them, thus avoiding the necessity of finding a place to mail them.

We have no complaint with the company. They are responsive, providing quality products. This company was recommended to us by the wife of a delightful mature newlywed couple (they hooked up on Facebook after having dated in high school many moons ago) that we met the day after their wedding while in Belize.  She had a home in San Pedro, Belize  but they had decided to have their honeymoon at our resort, LaruBeya in Placencia. Gee, we loved that place. 

In any case, I took her recommendation for the online pharmacy seriously. As an American citizen, she too required a handful of meds having found ProgressiveRX to be ideal for ordering from afar. 

The names of the prescriptions, although containing the exact same ingredients, are different in some cases.  This is important to know to ensure a patient knows precisely which named prescription replaced the familiar name to avoid incorrect dosing.  Should any of our readers’ order through this company, please be careful in observing the named differences. Their website is helpful in defining these different names.

With the time differences in between Italy and the US, it may be hours before we hear back as to what they will do to get the missing meds to us as quickly as possible. We’ll report back here once we know.

Today, our plan was to grocery shop. After looking in the refrigerator and freezer noting the additional meat products we have on hand and seeing our delicious leftovers for tonight from last night’s dinner of Chicken Breasts stuffed with homemade pesto (from the garden on the patio), Parmesan cheese, wrapped in Prosciutto, we’ve decided we can wait until Wednesday. We’ll recalculate our grocery list to get us through 11 more days, instead of the original 13 days.

Perhaps today, a little refining of our items to be packed is in order, a task I thoroughly dread, among other “moving” tasks.”  Oh, I can’t wait to be sitting on the large veranda overlooking the gardens at the house in Kenya; the packing, the excess baggage fees, the three flights, the trip from the airport to the house in the middle of the night and the unpacking will all behind us. 

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